Front Desk Executive cum Study Abroad Student Counselor

Organization:

Skills Development Centre (SDC)
An integrated skill development platform offering IELTS, study abroad, employability skills, and NSDA-certified training across Bangladesh.

Location:

Sheltech Rubynur (Level 6, 6A), 115 Senpara  Parbata, Mirpur 10, Dhaka 1216

Employment Type:

Full-time (On-site)

Job Summary:

• The Front Desk Executive cum Study Abroad Student Counselor will serve as the first point of contact for all walk-in students, parents, and visitors.
• This role combines front desk management with student counseling responsibilities for study abroad and IELTS-related services.
• The candidate must have strong communication skills, a welcoming attitude, and the ability to guide students through the study abroad journey—from inquiry to admission.

Key Responsibilities:

🔹 Front Desk & Customer Service

• Greet and assist walk-in clients, visitors, and students in a professional manner.
• Handle phone calls, emails, and online inquiries promptly and courteously.
• Maintain a visitor log and ensure a smooth registration process.
• Manage reception area cleanliness and ensure informative display materials are up to date.
• Coordinate appointments for counseling, IELTS classes, and other services.
  

🔹 Student Counseling & Admission Support

• Provide accurate information on study abroad opportunities (Australia, New Zealand, UK, Canada, etc.).
• Counsel students on admission requirements, visa procedures, IELTS/UKVI registration, and scholarship options.
• Maintain detailed student files and track their application progress.
• Coordinate with partner institutions, agents, and the SDC Admissions team.
• Support in organizing seminars, info sessions, and campus events.

🔹 Administrative & Marketing Support

• Maintain daily inquiry and conversion reports.
• Support digital marketing campaigns, events, and social media promotions.
• Assist in maintaining office inventory, documents, and student databases.
• Ensure all communication reflects SDC’s brand and values.

Required Skills & Competencies:

• Excellent communication skills (English & Bangla).
• Pleasant personality with a customer-oriented mindset.
• Basic knowledge of study abroad process (especially Australia, UK, and New Zealand).
• Familiar with IELTS / IELTS for UKVI requirements.
• Ability to multitask and manage time efficiently.
• Strong computer literacy (MS Office, email, CRM tools preferred).
• Team player with a positive and proactive attitude.

Educational Requirements:

• Bachelor’s degree (preferably in English, Business Administration, or related fields).
• Prior experience in student counseling / front desk / education consultancy will be an advantage.

Compensation & Benefits:

• Competitive salary (based on experience and qualifications).
• Performance-based incentive or commission on successful admissions.
• Opportunity for training and professional development within SDC.
• Friendly and growth-oriented work environment.

Working Hours:

• 10:00 AM – 6:00 PM (Saturday to Thursday)

How to Apply:

Interested candidates are requested to send their CV with a recent photograph to:
📧 [email protected]
Subject line: Application for Front Desk Executive cum Study Abroad Counselor – SDC
📅 Application Deadline: 20 October 2025